Guides

Short videos and step-by-step instructions. For every setting, see the documentation.

10 min read

Install SnagBane

SnagBane runs on your own server: Docker (recommended), a VPS, or cPanel shared hosting. The download already contains everything — no Composer or Node.js needed.

2 min read

Update SnagBane

New versions install with one click from inside SnagBane — no reinstall, no files to copy, no data to move. Every update is signed, backed up first and can be undone.

Video · 0:31

Create a form

Start from a blank form: name it, click the question types you need, paste the options and publish. The link, QR code and Teams tab are ready at once.

Video · 0:22

Branch with columns

Give each answer its own questions — side by side, so you always see the whole flow. Only the chosen column is shown to the person filling in.

Video · 0:28

Add approval steps

Route every response through one or more approval stages — the requester’s manager first, then a team, only when it matters.

Video · 0:28

Send a request as an employee

Employees open the form from a link, a QR code or your portal. When they are signed in, their name, department and manager are filled in for them.

Video · 0:15

Approve a request (email or phone)

Approvers decide from the email link, from their SnagBane inbox, or — on a paid plan — from a notification on their phone.

Video · 0:15

Track overdue approvals and remind

See what is waiting, what is late and how fast decisions are made — and nudge the right person with one click.

Video · 0:22

Change the approver

Someone is on holiday or doesn’t answer? Administrators and workspace owners hand the waiting approval to someone else.

Video · 0:31

Offboard people automatically

Enterprise plan: when a leaver request is approved, SnagBane switches off the account in Microsoft 365, Google Workspace, Okta or SnagBane and signs the person out everywhere. Accounts are never deleted, and administrator accounts are never changed.

Video · 0:25

Put your forms in a portal

One page for all your forms, organised in sections — with a search box and “My requests” so people can follow their approvals.

3 min read

Activate your licence

Buying Business or Enterprise gives you a licence key. Activating it on your installation unlocks what your plan includes: Microsoft 365, Google Workspace, Okta, every integration, the phone app — and on Enterprise the security package.